Founded in 2001 and headquartered in Reading, IP Integration specialising in providing call centre solutions to mid-market clients, enabling them to deliver exceptional end-customer experiences. The company partners with large IT vendors and provides clients with bespoke solutions that fit their needs. Since Sat Sanghera, the current CEO, joined IP Integration in 2020, the company has been on a journey of migrating clients to cloud-based solutions, developing its own branded solutions and enhancing its professional services offering.
Ethos’ investment facilitates the partial cash out of the vendor and will support IP Integration’s journey toward growth and purpose-led innovation.
The transaction was led by Ethos Partners, whose principals and HNW investor base provided equity funding to support the acquisition. Ethos Partners is a private investment office set up by private equity professionals to provide £3-10m of supportive equity capital to established, ambitious companies in the UK and Europe.